Shipping Policy

Thank you for Shopping at HomeWhizz. 

At HomeWhizz, we’re committed to delivering your order quickly and safely so you can start enjoying your new gear as soon as possible.

Order Processing Time

All orders are processed within 3-5 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.

During periods of high order volume, processing times may be slightly longer. If there is a significant delay with your order, we will notify you via email.

Shipping Times

Estimated shipping times depend on your location:

United States

• Standard Shipping: 5–10 business days

International Orders

• Estimated delivery: 7–15 business days

Please note that shipping times are estimates and may vary due to factors outside our control such as customs processing, weather delays, or carrier issues.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method. Occasionally, we may offer free shipping promotions which will be clearly stated on our website.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information so you can follow your package every step of the way.

Please allow 24–48 hours for tracking information to update after receiving your shipping confirmation.

Incorrect Addresses

Please make sure your shipping address is correct when placing your order. PlayGear is not responsible for packages delivered to an incorrect address provided at checkout.

If you notice an address mistake, contact us immediately at support@Homewhizz.com and we will do our best to update it before the order ships.

Lost or Stolen Packages

PlayGear is not responsible for lost or stolen packages confirmed to be delivered to the address provided. If you believe your package was lost or stolen, please contact the shipping carrier directly.

However, feel free to reach out to our support team and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: Support@Homewhizz.com
Business Name: HomeWhizz