Shipping Policy
Shipping Policy
At HomeWhizz, we’re committed to getting your order to you as quickly and smoothly as possible.
Processing Time
Orders are typically processed within 1–3 business days after payment is received.
Please note that processing times may be slightly longer during high-demand periods or holidays.
Shipping Time
As a dropshipping business, we ship directly from our suppliers. This means:
- Estimated delivery time is 7–15 business days
- Shipping times may vary depending on your location and product availability
In some cases, delays may occur due to factors outside our control, such as customs, carrier delays, or high order volumes.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated (e.g., free shipping promotions).
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow a few days for tracking information to update.
Delays & Issues
While we do our best to ensure timely delivery, HomeWhizz is not responsible for shipping delays caused by:
- Courier or carrier issues
- Customs processing
- Incorrect shipping information provided at checkout
If you experience any issues with your order, feel free to contact us and we’ll do our best to assist you.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
HomeWhizz is not responsible for lost or stolen packages marked as delivered.
If this occurs, please contact the shipping carrier directly.
Contact Us
If you have any questions about your order, contact us at:
Support@HomeWhizz.com